Please use the Contact Form or email us at contact@bravoguitarparts.com.au to request return authorization.
All items may be returned within 30 days of the purchase date if they are in their original, brand new condition. To be eligible for a full refund, the item(s) must be returned in their original, brand new condition including all original parts, components and paperwork when eligible. ltems not returned in their original condition may be refused or subject to a discretionary restocking fee.Please contact us above for return authorization prior to sending your return.
lf your item has arrived defective, damaged, or incorrect. We will provide a prepaid return shipping label for you to return your item for a full refund or replacement. Please contact us above for return authorization prior to sending your return.
退款和退货必须在交货之日起 30 天内完成。 可能影响翻新或可用性的系统故意修改或外观修改将使系统退货政策条款失效。
由于以下任何原因,您可以退款/退货:
以下是退货的一般要求:
不收取卸载和退货运费。 卸载后系统留下的钻孔将被修补。 但不提供喷漆服务。
每次购买允许进行一次一对一换货。 除非换货系统出现故障,否则将无法再进行换货或退款。
如果您的退款/退货符合上述要求,并且您希望继续退款/退货,请联系我们的客户服务团队并提供您的联系方式和发票订单号。
退款/退货流程如下: