30 DAY RETURNS 退款政策

Please use the Contact Form or email us at contact@bravoguitarparts.com.au to request return authorization.

STANDARD RETURNS

All items may be returned within 30 days of the purchase date if they are in their original, brand new condition. To be eligible for a full refund, the item(s) must be returned in their original, brand new condition including all original parts, components and paperwork when eligible. ltems not returned in their original condition may be refused or subject to a discretionary restocking fee.Please contact us above for return authorization prior to sending your return.

DEFECTIVE / DAMAGE / INCORRECT ITEM RETURNS

lf your item has arrived defective, damaged, or incorrect. We will provide a prepaid return shipping label for you to return your item for a full refund or replacement. Please contact us above for return authorization prior to sending your return.

退款流程是怎样的?

退款和退货必须在交货之日起 30 天内完成。 可能影响翻新或可用性的系统故意修改或外观修改将使系统退货政策条款失效。

由于以下任何原因,您可以退款/退货:

  • 如果系统在抵达时有缺陷/损坏,请联系我们。

以下是退货的一般要求:

  • 购买证明(发票订单号和付款收据)。
  • 系统必须处于原始状态和状况,以及所有原始配件(例如遥控器和充电线)以及随附的任何免费礼品。
  • 故意误用或滥用系统,包括未能正确维护或维修
  • 电涌、雷暴损坏或供电不正确
  • 因第三方不当拆卸、改装或修理而造成的故障
  • 不正确、不当或不当操作
  • 昆虫或害虫侵扰
  • 由于业主疏忽造成的意外损坏
  • 化学烟雾或尖锐物体造成的外部损坏

不收取卸载和退货运费。 卸载后系统留下的钻孔将被修补。 但不提供喷漆服务。

每次购买允许进行一次一对一换货。 除非换货系统出现故障,否则将无法再进行换货或退款。

如果您的退款/退货符合上述要求,并且您希望继续退款/退货,请联系我们的客户服务团队并提供您的联系方式和发票订单号。

退款/退货流程如下:

  1. 我们的客户服务团队将核实退款/退货原因并为您安排卸载和取货日期
  2. 我们将在收到您退回的系统之日起 10 天内,根据向我们的客户服务团队强调的原因处理您的退款或换货。
  3. 退款将通过与原始购买时相同的付款方式进行。 对于现金付款,将改为通过电子银行转账进行。
bravoguitarparts

Bravo Guitar Parts is your one-stop online market place for advanced guitar parts and accessories. We specialize in offering a wide range of products for musicians of all level, from beginner to professional. Whether you're looking for upgrade your guitar, repair or modify it, Bravo Guitar Parts provides an extensive selection of premium parts and luthie tools.

At Bravo Guitar Parts, our mission is to provide quality products in as efficient a manner as possible, while maintaining ethical business practices and exceptional customer service.

Located in Sydney Australia, Bravo Guitar Parts was established in 2011. Over the years Bravo Guitar Parts has grown and today we serve both the present-day and vintage equipment parts markets.

If you need something we don't carry, let us know and we'll try to get it for you. Send your enquiry or email us at newproducts@bravoguitarparts.com.

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